Why Chronohaven
What You Get When the Work is Done Properly
A serviced watch should run better and come back with a record of what was done. Those are not high expectations — but they are rarer than they should be.
Back to HomeAt a Glance
Six Reasons Owners Choose Chronohaven
Dedicated Watchmakers
Three watchmakers whose background is in horology specifically — not general electronics repair or jewellery. Each has serviced hundreds of mechanical movements.
Written Assessment Before Any Work
Nothing is done without your agreement. The scope and price are documented before the movement is opened. If the scope changes, so does the conversation.
Timing Data at Handover
Movement services include timing machine results returned with the watch. You leave with figures, not just a verbal assurance that it is running well.
Sympathetic Parts Sourcing
When a component needs replacing, we source carefully and tell you what was fitted. Generic substitutes are not used without discussion.
Stated Pricing, No Surprises
Our three services are priced clearly on the website and confirmed at assessment. You will not receive a call mid-service with an unexpected additional cost.
Plain Communication Throughout
Status updates at key stages, findings explained without jargon, and a realistic timeline stated at the start — not revised repeatedly.
Expertise
Watchmakers, Not Generalists
Mechanical watches involve several hundred parts, many of them visible only under magnification. Servicing them well takes years of repeated practice on similar movements. Chronohaven's team has that background — Krit Phaisansuthirak trained across fourteen years before opening the atelier, and both Nattaya and Pramot came through specialist horological programmes.
- Swiss and Japanese automatic movements
- Vintage mechanical calibres from the mid-20th century
- Water-resistance assessment using dry pressure testing
14+ years · 1,200+ movements · 80+ calibre types
Timing machines · Proper lubricants · Calibre-specific tooling
Tools & Equipment
The Right Instruments for the Work
Watchmaking tools are not interchangeable with general repair equipment. Movement disassembly requires calibre-specific hand removers, case openers, and magnification. Lubrication requires oils matched to the specific parts being oiled. Chronohaven maintains a proper workshop rather than adapting general tools to specialised tasks.
- Microstar and Witschi timing measurement
- Moebius lubricant series for movement components
- Dry pressure test equipment for water-resistance checks
Communication
Kept Informed, Not Kept Waiting
The frustration most people describe with watch repair is not the cost — it is the uncertainty. Work begins without a clear scope, and the watch disappears for weeks with no word. Chronohaven operates differently: assessment findings are shared, timelines are stated realistically, and updates are sent at key stages without prompting.
- Assessment summary provided before work begins
- Realistic timelines stated at drop-off
- Contact by phone or email — whichever you prefer
Plain language · Updates at key stages · No chasing required
฿3,600 · ฿11,900 · ฿30,500 — prices stated, not negotiated
Pricing
Known Before Work Begins
The three services at Chronohaven carry fixed prices displayed on this website. An assessment confirms whether the standard scope applies or whether anything additional is needed. If it is, that is discussed before it is done. The price you agree to at assessment is the price on the invoice.
- Prices published on the website
- Agreed in writing before work proceeds
- No additions without prior discussion
Outcomes
A Watch That Runs, With Figures to Show It
A movement service should result in a watch that keeps better time. Chronohaven's movement tune includes regulation to within a few seconds per day for most calibres, and every regulated movement is tested on a timing machine before return. You leave with the figures — amplitude, beat error, and rate in multiple positions.
- Timing figures across multiple positions
- Amplitude and beat error recorded
- Documentation retained for future reference
Timing machine verified · Documented at handover
Comparison
Specialist Atelier vs. General Repair Counter
Neither option is wrong for every situation. But for a watch you care about, the differences are worth considering.
| Feature | Typical Counter | Chronohaven |
|---|---|---|
| Dedicated watchmaker on site | ||
| Written assessment before work begins | ||
| Timing machine results at handover | ||
| Price confirmed before work proceeds | Variable | |
| Calibre-specific lubricants used | Varies | |
| Heirloom and vintage piece experience | ||
| Dry pressure water-resistance testing | Rarely |
What Sets Us Apart
Things Not Many Bangkok Workshops Offer
Heirloom Sensibility
The heirloom revival service is designed for pieces with personal history. We approach patina, original lacquer, and period details with care — not as defects to be polished away.
Pre-Travel Water Assessments
We specifically offer water-resistance checks for owners planning sea travel or monsoon-season activity. A practical service timed to Bangkok's calendar.
No-Obligation Assessment
Bringing a watch in for an assessment does not commit you to anything. If the assessment suggests work that does not make sense for the piece, we will say so.
Work Referred Honestly
Brand-specific complications or proprietary movements sometimes require manufacturer tools. When that is the case, we tell you, rather than attempt a service we cannot complete to standard.
Recognition
Milestones & Standing
14+
Years in watchmaking
1,200+
Movements serviced
3
Specialist watchmakers
80+
Calibre types handled
Thailand Horological Society — Registered Member
Recognised workshop, May 2023
Swiss Horological Training — Krit Phaisansuthirak
Completed advanced movement servicing, Zurich 2018
Ready to Bring a Watch In?
An assessment is the natural first step. Bring the piece in, or send a brief description and we will let you know what makes sense.